Privacy,
explained clearly.

For a better experience and to provide our services, we may require you to provide certain personally identifiable information, including but not limited to your email address. The categories of personal information we collect depend on how you interact with us and our services.

Website: We collect information (email address, name, last name, country, and message) via the contact form or email to fulfil your requests or inquiries.

PlanWed Application: We collect information such as your email address and name to provide the Service. We also process details you add about your wedding event, such as the wedding date and location, guest list, budget, tasks, seating plan, vendors, and Guest Hub content. If you use features such as "Invite your partner" or "Invite your guests," we process the invitees' names, email addresses, responses, and information they or your partner add to the shared event.

A couple can publish a Guest Hub and share its link or QR code. A guest does not need a PlanWed account to upload a photo. When a guest uses the photo album, we process the guest's display name, uploaded photo, upload time, a pseudonymous browser token used for upload limits and showing the guest their own uploads, and security and request data such as IP address and user agent. We also store a one-way hash of a deletion key so the uploading guest can remove their own photo. We do not use guest photos for facial recognition, advertising, or training artificial intelligence models.

Guest photos are used to operate the shared wedding album, enforce storage and per-guest limits, let the couple moderate and export the album, let an uploader delete their own photo, prevent abuse, and maintain the security and reliability of the Service. Photos and related album records are stored using Google Firebase and Google Cloud infrastructure. Photo content is not sent to advertising or product-analytics services. When the couple requests a ZIP export, we create a temporary private archive and expiring download link.

The couple controls who can view the album. Depending on the selected visibility setting, photos may be visible to the couple and their authorized partner, to the uploading guest, or to people who can access the Guest Hub link or passcode. A next-day reveal may temporarily hide photos from guests. The couple can stop new uploads and remove any photo. PlanWed does not proactively review every upload; guests should upload only content they have the right to share, and couples are responsible for managing access to their Guest Hub.

If you appear in or own rights to a guest photo and want it removed, contact the couple who operates that Guest Hub or email hello@planwed.app with enough information for us to identify the album and photo.

If you wish to purchase any premium plan offered through the Service, we may collect your premium service status and subscription expiration date. We will also use third-party service RevenueCat to manage subscriptions and purchases. RevenueCat may collect certain data, including: anonymous identifiers (App User ID, device identifiers like IDFA or AAID), purchase history and subscription details, information about your device (e.g., operating system, IP address).

Data Sharing: We share data with RevenueCat to enable subscription and purchase management. RevenueCat does not sell your data to other third parties.

PlanWed Pro Application: We collect information (email address, name) to provide services and communicate with you. We will collect all information entered in your business profile, such as company name, business category, phone number, city, services, address, photos, country, service description, contact details, price list, and other relevant data.

By submitting another individual's personal information, you acknowledge that you have obtained their consent to disclose this information to us and allow us to use it as outlined in this Privacy Policy.

We process account, event, Guest Hub, purchase, and support data as necessary to provide the Service and perform our contract with registered users. We process security, fraud-prevention, diagnostics, and limited service analytics data for our legitimate interests in protecting and improving the Service. Where required, we rely on consent for optional analytics, communications, or device permissions. We process information when necessary to comply with legal obligations and establish or defend legal claims.

Our services use third-party services that may process information to host and secure the Service, identify users, manage subscriptions and purchases, provide diagnostics and analytics, or communicate with registered users, guests, service providers, or vendors:

• Google Firebase and Google Cloud, including Authentication, Firestore, Cloud Storage, Cloud Functions, Analytics, and Crashlytics
• Google Play Services
• Apple App Store Services
• Brevo
• RevenueCat

We want to inform you that whenever you use our services, in case of an error in the application, we collect data and information (through third-party products) on your phone called Log Data. This Log Data may include information such as your device's IP address, device name, operating system version, the configuration of the application when using the services, the time and date of your use of the services, and other statistics. You can opt-out from data logging in the application by clicking the 'Share Statistics' button.

Cookies are files with a small amount of data commonly used as unique anonymous identifiers. These are sent to your browser from websites you visit and are stored on your device's internal memory.

This website uses cookies; you can check what cookies it uses in the Cookie Policy. The application does not explicitly use these cookies. However, third-party code and libraries that the application uses may collect information via cookies to improve their services. You can accept or refuse these cookies and know when a cookie is sent to your device. If you refuse our cookies, you may not be able to use some portions of these services.

We may employ third-party companies and individuals for the following reasons:

• To facilitate our services;
• To provide the services on our behalf;
• To perform service-related tasks; or
• To assist us in analyzing how our services are used.

These third parties have access to your personal information to perform these tasks on our behalf but are obligated not to disclose or use the information for any other purpose.

We implement appropriate technical and organizational measures to protect your personal information, including encryption, access controls, and regular security assessments. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

Depending on where you live, you may have rights to access, correct, erase, restrict, or receive a portable copy of your personal data, and to object to certain processing or withdraw consent. You may also complain to your local data-protection authority. To exercise these rights, contact hello@planwed.app. We may need to verify your identity and may retain information where required by law. Our service providers may process data in other countries; where required, we use recognized transfer mechanisms and contractual safeguards for international transfers.

Our services may contain links to other sites. If you click on a third-party link, you will be directed to that site. These external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Our services are not intended for children under 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal data from a child under 16 without parental consent, we will take steps to delete that information.

We retain personal information only for as long as necessary to provide the Service, meet the purposes described above, and comply with legal obligations. Retention varies by data type and account status. You can delete your account or wedding event in the mobile application settings; this initiates deletion of the associated event data, Guest Hub, and guest photos. An uploading guest can delete their own photo from the browser used to upload it, and the couple can delete individual photos at any time.

Guest photos remain available while the applicable Premium or Wedding Pass album benefit is active. When that benefit ends, the album follows the retention schedule shown in the PlanWed application and is then permanently deleted. The application shows the scheduled deletion date and PlanWed may send reminders before deletion. Photos may be removed earlier when an uploader or couple deletes them, when the wedding event or account is deleted, for a legal or safety reason, or when required to enforce our terms. Temporary backups, logs, cached files, and records required for legal or security purposes may remain for a limited additional period before being overwritten or deleted.

We may update this Privacy Policy periodically. The date at the top of this policy indicates when it was last revised. For material changes, we will notify you through our website or via email. Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.

If you have any questions or suggestions about the Privacy Policy, you can contact us:

• By visiting this page on our website at https://planwed.app
• By sending us an email at hello@planwed.app